Delivery & Collection

Delivery

All parcels are sent requiring a signature upon receipt and take 3-5 working days for delivery. (Working days do not include weekends & bank holidays)

£3.90 for the UK, including Northern Ireland and Channel Islands up to 2kg in weight. Europe; including Southern Ireland £15.21 (signed for) up to 2kg.

Next day delivery. Guaranteed if orders are placed before 1pm.

Please be aware - If you are wanting to use the next day delivery service and you place your order on a Friday, Saturday or Bank Holiday, you will not receive your items until the next working day.

Collection

Your Click & Collect Order Pick-Up Point Is The Jane's Stall Unit - 11 Tolgate Lane, ME2 4TG.

The Strood Store, technically all the online stock is kept at the unit, if you wanted to collect straight away, provided the unit is open.

Please allow time for the girls to get this completed for you. You can always call the unit first to check it's ready on 01634 727109.

COVID W O R K I N G    H O U R  S:

Monday - Saturday: 09:00am - 17:00pm

Sunday: ...Currently Closed...

Your order will always be held until collection.

You can contact us for further options Or contact us via our Facebook Page

Returns

All items MUST be returned within 14 days of order for an exchange, credit note or refund. Jane's Stall guarantees to refund any item(s), provided that they have been kept in reasonable condition prior to their return. This means the item(s) cannot be damaged, soiled, washed, altered or worn and that any labels or tags are still intact.

Refunds/exchanges will be processed within 10 working days of being received.

Please note: OUR REFUND POLICY IS STRICTLY FOR ITEMS RETURNED WITHIN 14 DAYS OF DELIVERY OR COLLECTION. The Buyer is required to pay postage when returning items.

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